> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.ordernest.com/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.ordernest.com/_mcp/server.

# OrderNest Documentation

Choose the app you use at your store. Each guide follows the names of the screens
and controls in the app.

#### [POS App](/pos/overview)

Take table orders, send kitchen tickets, collect payments, configure printing,
and sync offline orders.

#### [Sales App](/sales/overview)

Review sales, manage online orders and service tickets, view reservations,
and take orders.

## Start with your task

| I want to…                             | Guide                                     |
| -------------------------------------- | ----------------------------------------- |
| Sign in to the POS and choose my store | [POS setup](/pos/getting-started)         |
| Send an order to the kitchen           | [Take an order](/pos/take-an-order)       |
| Finish a bill and record payment       | [Billing and payment](/pos/billing)       |
| Recover orders after an outage         | [Offline orders and sync](/pos/offline)   |
| Review today's sales                   | [Sales dashboard](/sales/dashboard)       |
| Accept a Swiggy or Zomato order        | [Online orders](/sales/online-orders)     |
| Mark kitchen items as prepared         | [Service tickets](/sales/service-tickets) |

## Terms used in these guides

| Term         | Meaning                                                        |
| ------------ | -------------------------------------------------------------- |
| Organisation | The business account containing your stores.                   |
| Store        | The location you are currently working in.                     |
| Order type   | A configured service category used to group orders and tables. |
| Zone         | A configured group of tables within the store.                 |
| Cover        | The number of guests for an order.                             |
| KOT          | Kitchen order ticket: the items sent for preparation.          |
| Pending Bill | A settlement option for an amount to be collected later.       |
| NC           | No-charge settlement using a configured NC name and a reason.  |

Available modules, payment methods, products, and printers depend on your store's
configuration. Payment and discount actions also depend on your staff role.
Ask your store administrator when an option described here is missing.