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# Change items and tables

Open the table and review the order before changing it. The available actions
depend on whether items have been sent to KOT, whether the table is in billing,
your role, and connectivity.

## Edit an unsent item

Use the item's **+**, **−**, quantity, and comment controls. If removing the last
quantity opens an alert, choose **Delete item** to remove only that item or
**Delete complete order** to discard the whole order. Check the selection before
confirming.

For items already sent to KOT, follow the reason prompt or use the appropriate
order action. If editing is blocked, do not add a replacement item until you
have checked how the original item will be handled.

## Shift the whole order

1. While online, send outstanding items to **KOT**.
2. Open the order's three-dot menu and choose **Shift Table**. Some roles use a
   separate shift icon instead.
3. Enter the reason and tap **Proceed**.
4. Select the destination from the tables offered by the app and finish the
   selection.
5. Open the destination table and verify the items.

Use this for moving the order as a whole. To move only some items, use **Move
Items**.

## Move selected items

1. Send the current items to **KOT**.
2. Choose **Move Items** from the three-dot menu.
3. Select the item checkboxes, then tap the action that appears at the top.
4. Enter a reason, tap **Proceed**, and select the destination table.
5. Check both tables after the move.

## Split or cancel selected items

| Action      | Steps                                                                                                                                                                       |
| ----------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Split Item  | Choose **Split Item**, select the items, use the top action, and enter a reason. After the operation, return to the tables and verify the resulting orders.                 |
| Cancel      | Send items to KOT first, choose **Cancel**, select the affected items, use the top **Cancel** action, and provide the reason. Verify the order and any cancellation ticket. |
| Reprint KOT | Choose **Reprint KOT**, select the sent items, and use the top **Reprint KOT** action. Check the printer before retrying.                                                   |

The top selection action requires at least one selected item. **Split Item**
requires leaving at least one item in the original order; selecting all items
is rejected. If an action presents a reason dialog and you cancel it, the
operation does not proceed.

## Delete the order

The **Delete Order** action in the three-dot menu requires a reason. Online,
the app asks you to send the order to KOT before using this action. It affects
the complete order, so check the table and order number carefully.

## If the table is already in billing

Use **RE-OPEN TABLE** on the bill screen and provide a reason to return it to an
editable state. Review the updated bill before collecting payment.

Shifting, moving, and splitting are unavailable offline. Offline cancellation
has different eligibility rules; see [Work offline and sync](/pos/offline).