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# Pending bills and NC

These options appear under **Special Settlement** when configured for your
store. Send the order to billing and use a Cashier or Manager account.

## Record a pending bill

1. Choose **Pending Bill**.
2. If prompted, enter and save the guest details required by the form.
3. Enter the reason for leaving an amount pending and tap **Proceed**.
4. Review the amount in **Enter Payment Amount** and confirm with **OK**.
5. Check the recorded settlement before using **COMPLETE**.

Pending Bill records an amount to collect later. If part of the bill has already
been paid, record that payment first and use the pending option for the remaining
amount.

## Collect a pending bill

While online, open the **Pending Bills** badge on the order or bill screen.

1. Find the bill by its bill number and review **Total Amount**, **Pending
   Amount**, and the saved reason.
2. Tap **Pay Now** to open **Settle Payment**.
3. Use **Add Payment Method**, choose a method, and enter the amount.
4. Add additional methods if needed, or remove an incorrect row.
5. Check **Total Paid** and **Remaining**, then tap **Settle Bill**. The button
   shows **Amount Mismatch** and is disabled until the amounts match.

The entered amounts must total the outstanding pending amount. The dialog
requires at least one payment method. Verify the updated pending-bill list after
settlement.

## Record NC

NC means no-charge settlement.

1. Choose **NC** under **Special Settlement**.
2. In **Select and Move to NC**, choose the appropriate configured NC name and
   confirm with **Select NC**.
3. Enter the reason and tap **Proceed**.
4. Review the amount and confirm with **OK**.
5. Verify the bill before completing the order.

If there are no NC names, refresh products data while online or ask your store
administrator to check the setup. You can change their display order in
[Settings](/pos/printing#arrange-nc-and-manager-names).

The existing pending-bill list is unavailable offline. See [offline settlements](/pos/offline) for the limits on new local orders.