OrderNest Documentation | OrderNest

Choose the app you use at your store. Each guide follows the names of the screens and controls in the app.

Take table orders, send kitchen tickets, collect payments, configure printing, and sync offline orders.

Review sales, manage online orders and service tickets, view reservations, and take orders.

Start with your task

I want to…	Guide
Sign in to the POS and choose my store	POS setup
Send an order to the kitchen	Take an order
Finish a bill and record payment	Billing and payment
Recover orders after an outage	Offline orders and sync
Review today’s sales	Sales dashboard
Accept a Swiggy or Zomato order	Online orders
Mark kitchen items as prepared	Service tickets

Terms used in these guides

Term	Meaning
Organisation	The business account containing your stores.
Store	The location you are currently working in.
Order type	A configured service category used to group orders and tables.
Zone	A configured group of tables within the store.
Cover	The number of guests for an order.
KOT	Kitchen order ticket: the items sent for preparation.
Pending Bill	A settlement option for an amount to be collected later.
NC	No-charge settlement using a configured NC name and a reason.

Available modules, payment methods, products, and printers depend on your store’s configuration. Payment and discount actions also depend on your staff role. Ask your store administrator when an option described here is missing.