Pending bills and NC

These options appear under Special Settlement when configured for your store. Send the order to billing and use a Cashier or Manager account.

Record a pending bill

1. Choose Pending Bill.
2. If prompted, enter and save the guest details required by the form.
3. Enter the reason for leaving an amount pending and tap Proceed.
4. Review the amount in Enter Payment Amount and confirm with OK.
5. Check the recorded settlement before using COMPLETE.

Pending Bill records an amount to collect later. If part of the bill has already been paid, record that payment first and use the pending option for the remaining amount.

Collect a pending bill

While online, open the Pending Bills badge on the order or bill screen.

1. Find the bill by its bill number and review Total Amount, Pending Amount, and the saved reason.
2. Tap Pay Now to open Settle Payment.
3. Use Add Payment Method, choose a method, and enter the amount.
4. Add additional methods if needed, or remove an incorrect row.
5. Check Total Paid and Remaining, then tap Settle Bill. The button shows Amount Mismatch and is disabled until the amounts match.

The entered amounts must total the outstanding pending amount. The dialog requires at least one payment method. Verify the updated pending-bill list after settlement.

Record NC

NC means no-charge settlement.

1. Choose NC under Special Settlement.
2. In Select and Move to NC, choose the appropriate configured NC name and confirm with Select NC.
3. Enter the reason and tap Proceed.
4. Review the amount and confirm with OK.
5. Verify the bill before completing the order.

If there are no NC names, refresh products data while online or ask your store administrator to check the setup. You can change their display order in Settings.

The existing pending-bill list is unavailable offline. See offline settlements for the limits on new local orders.