Sign in and choose a store
You need an OrderNest staff account assigned to your organisation and store. Connect the device to the internet for sign-in and the initial data load.
Sign in
- Open the POS App.
- Enter your Email and Password. Use the eye icon if you need to check the password you entered.
- Tap Login and wait for the sign-in process to finish.
- If Select Organisation appears, choose your business.
- If a store list appears, select the location you are working in.
The app can select the store automatically when your account has only one available store. Confirm the store name at the top of the table screen.
Check the table screen
Choose an order type from the left side, then a zone across the top of the table area. The grid shows tables matching both selections. A blank grid can mean that the selected combination has no tables.
To update the store data while online, open the menu and use:
- Refresh Products Data for the menu and supporting product data.
- Refresh Table Data for order types and table information.
Wait for refreshing to finish before opening an order.
Change organisation or store
Open the menu and select Change Organisation, choose the organisation, then choose the store when prompted. Finish your current work first. If you have unsynced orders, review Offline Orders before switching: they must sync under the original store and user.
Sign out or recover an expired session
Open the menu, choose Logout, and confirm. Organisation switching, data refresh, and logout are unavailable while the app is in offline mode.
If your session expires, reconnect and sign in again. Return to the original store with the same user to sync any local pending orders.
If you cannot continue
Next: Take an order.