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POS App

OrderNest POS App

A guide for staff taking orders and cashiers settling bills.

Use the POS App to select a table, record guest details, build an order, send a kitchen order ticket (KOT), and collect payment.

Your first order

  1. Sign in and choose your store.
  2. Select a table and add items.
  3. Review quantities and instructions, then tap KOT.
  4. When the guest is ready to pay, send the order to billing.
  5. Record the payment under Payment Methods and tap COMPLETE.

On a phone or in portrait orientation, the product list and order items appear on separate screens. On a larger device in landscape, they can appear side by side. The order workflow stays the same.

Choose a guide

TaskGuide
Correct an order or move it to another tableChange items and tables
Apply a discount or adjust service chargeBill adjustments
Record a pending bill or no-charge settlementPending bills and NC
Select a Bluetooth printer or retry kitchen printingPrinting and preferences
Continue during a connection problemWork offline and sync

Roles and access

Cashier and Manager roles have access to payment, completion, discount, and additional order-management controls. Other staff may see fewer controls or a message asking them to contact a cashier. Store settings determine whether offline ordering and Bluetooth printing are available.

Before starting service, confirm the store shown at the top of the table screen and make sure products and tables have loaded.