Discounts and service charge

Open the bill for the correct table. Send items to KOT before applying a discount. Cashier and Manager roles can access discount actions.

Apply a discount

1. In Discount Options, choose Flat discount (%) for a percentage or Flat discount (Fixed) for an amount.
2. Enter the reason for the discount and tap Proceed.
3. Enter the discount in the keypad and confirm it with OK.
4. Check the discount and recalculated grand total in Bill Details.

Follow the keypad’s validation message if a value is rejected. Do not collect payment against the old total after an adjustment.

Change service charge

The service-charge switch is available to authorised staff when the table is in billing.

1. Locate Service Charge in Bill Details.
2. Turn it off when a manager has permitted the change.
3. Select that manager in Permitted By.
4. Check that the service charge and grand total update.

If the app says No store managers found for service charge, ask your store administrator to check the manager list. Selecting a name records who permitted the change; obtain the permission according to your store’s procedure.

Add or remove a tip

1. Send the table to billing so the tip card is available.
2. In Add Tip, enter the amount or select a suggested amount.
3. Tap Submit and check the new grand total.
4. To change an existing tip, tap Remove, then enter and submit the new amount.

Once a tip exists, the screen shows Current Tip and disables entering a replacement amount until the existing tip is removed.

Next: Record payment and complete the order.