Reservations

Open RESERVATIONS from the main menu. This module appears when reservations are enabled for the selected store.

Find a booking

1. Check the date filter; the screen starts with Today.
2. Choose the relevant period from the date options, such as Yesterday, This Week, Last 7 days, or Last 30 days.
3. Use the search field to enter the booking ID. You can also search loaded bookings by diner name, phone number, or email.
4. Use Filter by Status to narrow the list, or choose All Bookings.
5. Open or expand the matching booking to read the available details.

The status list is built from loaded reservations, so available status choices can differ by store and period. Search applies to bookings already loaded into the screen; scroll to load more bookings when needed.

Review the reservation

Check the booking identifier, deal information, diner count, dining date/time, reservation status, and available guest/contact details. Wider layouts let you expand a booking row; smaller layouts present the information in cards.

Use the details to coordinate the booking with your service team. This screen provides viewing, searching, and filtering. It does not offer a create, edit, cancel, or check-in workflow for reservations in this app version.

When no reservations appear

1. Clear the search field.
2. Set the status filter to All Bookings.
3. Select the expected dining period.
4. Confirm you are working in the intended store and have a connection.
5. If an error is displayed, tap Retry after restoring connectivity.

Although a wider search field mentions Transaction ID, the current search matches booking IDs and guest details. Use the booking ID when locating a specific reservation.